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      Advance America

      Engaged Employer

      Advance America reviews

      3.7

      67% would recommend to a friend

      (984 total reviews)
      avatar

      Jessica Rustin

      76% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      984 reviews
      4.0
      Apr 10, 2025

      Good for short term

      Call center sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun store to manage at the time

      Cons

      Covid aided us to go out of business

      avatar
      Advance America Response
      1y
      Thank you for taking the time to share your experience from your 3-4 years with Advance America. We appreciate your positive reflection on the store management experience and are glad you found it enjoyable. We understand the challenging impact that COVID-19 had on our operations, particularly in certain markets. While these circumstances led to difficult decisions, we've since adapted our business model to be more resilient in the face of such challenges. We value your contributions during your tenure with us and wish you continued success in your career journey. Thank you for your service to our customers in Huntington Beach.
      3.0
      Mar 31, 2025

      An okay place to work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Regular office hours, Office setting, predictable schedule.

      Cons

      Depends on who is managing the center. It was pretty normal when I worked there.

      avatar
      Advance America Response
      1y
      Thank you for sharing your feedback about your experience at Advance America in Bakersfield. We appreciate you highlighting the positive aspects of our workplace, particularly the predictable schedule and professional office environment that we strive to maintain across all our locations. Your observation about leadership's impact on the work experience is valuable feedback. We continuously invest in our management training programs to ensure consistent, quality leadership across all our branches. We're glad to hear that your experience was "pretty normal" under the management during your tenure. Thank you for your service to our customers during your time with us. We wish you the best in your future endeavors.
      5.0
      Mar 24, 2025

      Growth is happening here

      Branch sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Once you work hard enough to achieve the manager position it gets better wage wise. Still have room for improvement but they promise merit & cost of living increase soon. The best part is the schedule , within this field many competitors work late into the night and Sundays , here we are gone by 615pm on weekdays and by 415pm on Saturday and have Sundays off. Also the benefits are pretty good. They offer ways to make bonuses with metrics and goals.

      Cons

      Sometimes the goals are a bit high and unachievable that lead your workers at the branch demotivated , there will be times you work alone allot of someone is sick or on vacation since there's up to 3 people per branch (larger branches only ) and 2 per branch in regular branches. You will have to be comfortable with calling people over the phone and doing a bit of telemarketing.

      avatar
      Advance America Response
      1y
      Thank you for your 6 years of dedication to Advance America. We appreciate your positive feedback about our schedules, benefits, and bonus opportunities. We hear your concerns about wages and performance goals. Our leadership team is actively working on compensation reviews. We're also evaluating staffing models and metrics to better support our branches. Your experience and insights help make us stronger. Thank you for your continued commitment to our customers and team in Miami.
      Viewing 22 - 24 of 984 Reviews
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      ReviewsAdvance America reviews

      Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.