Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 28 reviews)); "People in my center were great to work with!" ((in 27 reviews)); "Training can be good" ((in 19 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 17 reviews)); "Paid holidays off." ((in 14 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 65 reviews)); "Horrible upper management." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 22 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Too much favoritism." ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

5.0

May 20, 2016

Sales manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Meet different people all the time

Cons

Hours of working sometime gets hard

1.0

May 20, 2016

Manager

Management

Recommend

CEO approval

Business Outlook

Pros

Closed on Sunday. Wednesday or Thursday off for management.

Cons

Training and regulations are very bad, frustrating, and confusing, as policies are constantly changing without removing old guidelines. DDOs are extremely low class and take out all their personal problems on the employees. They are not held accountable for how they treat employees, ever!

1.0

May 16, 2016

Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

The customers that you meet and establish a relationship.

Cons

The management, they do not care about employees at all and treat you like crap. That's why no one wants to work for this company.

Viewing 238 - 240 of 984 Reviews

Jobs at Advance America

Collections Agent (Remote)

United States

View job

Bi-Lingual Collections Agent (Remote)

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Enterprise, AL

View job