Advance Auto Parts reviews

3.1

43% would recommend to a friend

(5,529 total reviews)
avatar

Shane O’Kelly

22% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Aug 29, 2011

It's a job, not a career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Managers and co-workers at store level are usually really nice and fun to work with. - It's pretty hard to get fired. You have to screw up BIG TIME - like steal or threaten somebody. They're pretty forgiving of honest mistakes.

Cons

- High stress sales environment - Corporate runs things by looking at graphs and charts, not talking to people. Good numbers are the only things that matter. So you can break your back doing "chores" and helping customers and none of it will matter. - Too much micromanagement and bean-counting. - Company will hire someone from outside rather than promote someone who knows what they are doing. This leads to the lower ranked staff having to train the managers! - Customers expect you to be an expert on every part for every car ever made.

1.0
Aug 8, 2011
Recommend
CEO approval
Business Outlook

Pros

20% discount and working with some nice people are about the only reasons to work at the store. You do learn quite a bit about working on cars from working there.

Cons

District managers are generally recruited from other retail positions. Store managers are generally uneducated and worked their way up to their position over the course of 8 - 10 years. Pay is terrible compared to management at other retail stores. Corporate initiatives focus on a different "hot topic" almost every month, constantly changing directions. New hire training is almost non-existent (wasn't always this way).

Viewing 5224 - 5226 of 5,529 Reviews

Glassdoor has 5,722 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.