Advance Auto Parts reviews

3.1

43% would recommend to a friend

(5,529 total reviews)
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Shane O’Kelly

22% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Jun 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Positive customer interaction Team environment within the store Benefits are adequate The company offers quaity name brand parts at good prices Company has a no hassle return policy

Cons

Micro Managed Too many new programs at one time with little to do with selling auto parts. No internal promotions to District Manager in a very large region in over 2 years. General Managers are told they work 50 hours with 2 days off (Sunday and Wendesday) but there is something almost every week that requires GM's to work Sundays. True average work week is 60+ hours. Company focused on being different not doing what will really increase sales. Stores not given enough payroll to effectively execute all the companies initiatives and take care of the customers.

2.0
May 2, 2011
Recommend
CEO approval
Business Outlook

Pros

The people at the right stores are awsome..at most stores along with most GM's.And good insurance. And a good Pro's for this job is if the stinking CEO would read this stuff since his picture is plasterd all over it.

Cons

No help!!! If they went back to paper applacations and let the GM decide who to hire not peopleclck...when half of them never come through,or a town where internet is not widlely used.And CDL SUCKS..mabey put a counter on how many times the phone rings,or how many times the scanner and battery tester are used....CDL is based on sales not traffic.

2.0
May 1, 2011
Recommend
CEO approval
Business Outlook

Pros

The Discount on parts is good to use The Team Memebers are mostly really fun to be around people The employee perks (i.e. verizon discount, etc.) are really nice to have Has the potential to be a top preforming organization

Cons

The stress at the managment level is horrible the forced over selling or attachment selling of parts is embarassing espcially if your working in a depressed area or a fixed income area makes you feel like a used car salesman CDL is so off target is almost usless. APAL is outdated, slow and far behind the curve if compared to the other guys systems. we cant do the job with out the right tools, productivity and service can increase triple fold if we could get into todays standards for useability. VCF and RC's are great when you have time and staff, but if you work to CDL doing a VCF with one customer just infuriates the other 3 standing in line waiting to check out because CDL has killed the staffing. Does CDL take into account the countless phone calls you have to attend to that eat up so much time? Service is our best part????? really now.... Traction scores are false indicators of performance. how can only 9s and 10s count?

Viewing 5227 - 5229 of 5,529 Reviews

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