Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,530 total reviews)
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Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Nov 27, 2012
Recommend
CEO approval
Business Outlook

Pros

In the past there was a company culture and identity. Not anymore.

Cons

Whatever happened to the slogan "People are our best part?" Company very discriminatory toward women. What's worse, I had one of the highest customer satisfaction rates, highest sales rates, and on my own I took auto tech classes with my money, all because I wanted to be better at the job and hoped to be promoted. This company is a total lost cause. Upper management needs immediate removal and replacement by people with serious and in-depth automotive industry experience. Not just "retail experience." Not Best Buy, not Blockbuster, not Circuit City... not Target. As for human resources, if you knowingly refuse to respond to calls, get a new job. I am sick and tired of the PR bull from these people. They are well aware of significant problems, but they just put a nice veneer on it and sweep it under the rug. Wonder what will happen if the company accepts a leveraged buyout with Blackstone Capital. I won't be around to see. Apparently this company values minimum or close to minimum wage pay grades versus loyalty, parts knowledge, and human dignity and compassion. I hope they get whats coming to them, and fast. I have no sympathy for these people. On a side note, I know of two long time employees, one of whom was with the company 17 years, one of whom was with them for 10, who were terminated prior to their expected retirement. That is sickening. Especially considering one of them was a Master ASE.

4.0
Nov 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Not an overtly complicated system, lots of room to shift stores, and a decently quick ability to climb the ladder position wise.

Cons

Pay climbing based on performance seems incredibly rare, and lots of fluff like ignite and other team member data. It only serves to show who's lazy/less salesmanly, and doing well warrants no reward beyond bragging rights.

3.0
Nov 26, 2012
Recommend
CEO approval
Business Outlook

Pros

most everything is in stock or close

Cons

everything is reviewed, measured, graded, etc. by outsorced inaccurate computer projected sales/performance models none of which seem to show useful data except to make everyone feel like they are failing at every aspect of their job(s). Computer systems constanly fail, systems are rediculously out of date.

Viewing 5266 - 5268 of 5,530 Reviews

Glassdoor has 5,723 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.