Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Nov 2, 2011
Recommend
CEO approval
Business Outlook

Pros

If you're into cars, then it puts you around what you'd enjoy. You also receive a discount and products, which could be higher in my opinion. You do have the ability to be promoted through the chain and can move somewhat quickly. Management was easily able to work around my class schedule while I was in school.

Cons

The pay was decent but there is no commission. You really have no aspiration to sell as much as possible when you know that you'll be paid the same either way. The manager was the only one who would receive a bonus based on the sales goals.

2.0
Nov 1, 2011
Recommend
CEO approval
Business Outlook

Pros

-Great store level employees. -Ten years ago, had very knowledgeable employees, and paid fairly well. -The years before the Discount Auto merger, were fun and fulfilling

Cons

- Company has completely lost its way. Are you a service station or not? - All the "Free Services" have actually degraded the level of customer service. - Instead of working with the local garages and service stations to increase their businesses, Advance utilizes untrained, minimum wage employees to work on customer's cars for free. - "Why am I outside, lying in a filthy parking lot under a customer's car at 9PM on a tuesday night in late January?"...

4.0
Oct 30, 2011

AAP

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working conditions, pay, are both good. Fair work environment. .

Cons

For hourly TM's it is easy to get time off. Salary TM's more difficult to cover shifts.

Viewing 5386 - 5388 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.