Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Mar 23, 2011

Company is getting worse every year

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

best possibilities for customer service

Cons

1. Even though there are great possibilities toward customer service, we do not get the support of the company to provide that. We are expected to do what is it now 5 jobs. 2. To many changes and this comes from a guy who loves change. 3. To many chiefs tell you to do something different. 4. Upper management Darren Jackson and Derrick Thomas out of focus of what is going on at store levels. 5. Wasted money too many started ideas with no real follow through. Meetings where they tell you service service service then tell you 2 people at the counter are enough the other people should be working on task. Test test test I have never read a single thing in those silly things I pass 90 to 100% every time come on. Plan-o-gram changes I mean how much time can we waste moving to move again then add space because we added 15 new numbers make up our minds. 6. We now train our commercial customers to wait what are they dogs

3.0
Mar 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Constantly active work place working with people of similar automobile interests. Meet cool and interesting people. Take pride in your work and advancement is possible.

Cons

Stressful on a daily basis meeting the needs of commercial mechanics who want everything for free. Long 50 plus hour work weeks with two or three full weekends a month.

Viewing 5437 - 5439 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.