Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Aug 26, 2008
Recommend
CEO approval
Business Outlook

Pros

If you need a job , It help pays the bills. Cars will always need parts.

Cons

They have a horrible training program for hourly team members, just throw'em in the water. The computers in place are OLD and out dated! The division managers have no or VERY little smarts and it shows. From the day to day changes, horrible communication via emails and conference calls(If you are on one of the calls it literally make you want to PUKE! grammar, tone, tasteless jokes, etc). You will work 65 - 75 hours a week as a store manager if you want your payroll in line vs the crazy payroll budget and employee hrs you are up against. EVERY store manager works these hours, if they say they don't! They're a liar. The employees from store to store are very uneducated and if you hire the best of the best employee. They will quit after there are only pay increases once a year that a division manager gives the percentage! How can he give a raise for an employee that he has only truly seen at the most 84 or 5 or 9 times a year for a total of 5-10 minutes a visit?To give a hard working employee 2% raise as you give an average team member only trouble. And gossips to much. Inventory control is the worst by any standard we have a new policy now. The bonus program is the just ok at best. It's better at Orielly's and the Zone. They don't want to transfer good people to other markets. Once it is out there you want to leave here comes the problems and nick picking harrassment all of a sudden.

1.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

It can be fun if you don't take it too seriously. You can potentially learn a lot about all different kinds of cars. If you're young apply for the normal sales job. It can be a lot of fun. Computer system is fool proof and checkouts are easy. The most work you would doing working at a store is unloading the truck with all the behind the counter parts and on the floor items once a week.

Cons

if you show any intelligence they will promote you and take advantage of you as much as they can. You'll soon be doing manager work for slave pay.

2.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Great starting job for someone looking to get into something automobile related. Basic knowledge is a must to start but you learn extensive parts knowledge while working there. Can be easy going. Meet other people with similar interests. Quick advancement at store level positions. Employees are constantly coming and going so there is room for advancement if you wish. Usually my manager was flexible with days off. Employee discount. Earn tips (although not often) from installing wiper blades or batteries. On rare occasions, a situation will present itself that allows you go "above and beyond" for the customer (against the stores will) and earn a big tip.

Cons

Horrible regional/district/store management. Typically the other employee's (even management) have next to no experience with automobiles. In general, all the employees at my store very much "disliked" the company. Completely corrupt. For example, new management framing senior employees for theft because its easier for them then to just straight out fire them. Then they'll bring in personal friends to fill the positions. Or a District Manager promising a pay increase for someone taking a management position, but never fulfilling the promise and dragging it out while the employee continues to work the harder position for months. Not rewarded for good work or extra effort. Only lectured when slacking. Is somewhat seasonal. During the winter months, hours were being cut almost in half (actually under minimum 32 hour for full time employee).

Viewing 5518 - 5520 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.