Advance Auto Parts reviews

High turnover, store is understaffed most of the time. Management is more concerned about running lean on hours than they are about providing the best customer service possible.

The current division leader was hired from outside the company approximately two years ago. In the last 1 1/2 years more than 50% of his store (general) managers, assistant managers, commercial parts pros and many of the long term retail parts pros have left the company for NO other reason than his pitiful excuse as a division "boss". He is mean spirited, never has anything positive to say, when in the store has been heard to say "I'm not here to help customers" and generally has never said anything but negative things to anyone. This simply can't be gone unseen by his boss(es) and yet he remains in his position. That tells me that their intention is to push as many long-term team members away, for whatever purpose suits their business model. Advance, since the expansion of business touts "We are now the biggest retail in the auto parts business." No pay raises in the store I just left for the last three years.