Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Everyday is a challenge and the customers are awesome and truly value what you do for them. Everyday Heros!

Cons

All the good people are leaving. Has lost its true vision of service leadership.

3.0
Oct 28, 2014
Recommend
CEO approval
Business Outlook

Pros

As a college student, who has worked in the automotive aftermarket since high school, it is a decent place to keep up to speed on the business. Generally work around my school schedule, and are lenient with conflicts. I am an engineering student, at the senior level, so I have lots of project meetings to attend. Rewarding to help people in need The pay is ok, but it has stalled after 5 years, because I am at max for my position without the ability to move up in position.

Cons

Constantly short staffed The ignite system is a joke, it is a good way to get rid of very good employees. Worse yet, because of that, it has promoted the hiring of ill-qualified candidates. Ignite has also made it more stressful for employees who can't control everything. For instance, if I originally sold a remanufactured caliper, and it locks up, the return is taken out of my numbers. Rental tools being taken out of your sales figures is a joke as well. The district leaders, very seldom IF EVER, have a clue about the "front lines" of working in a store. As en engineer I have to understand how P&L works, it blows me away how many store level, upper level management members are lost in that subject. The overall hiring process now days is a joke. I work next to people who absolutely have no idea about the parts business, or vehicles in general. I have been with the company for 5+ years now, and did not get my "five year appreciation" plaque I had been looking forward to. Doesn't sound like much, but it meant something to me to hang that on my wall. I never got it, and WONT be getting it either because I was put in the system as "seasonal", despite working nearly full-time for five years (35+ hours/week). How is it a company this large doesn't keep up with hours worked?

2.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

AC in the summer and heat in the winter. Not much else to be positive about with the regards to the way this company is run by corporate.

Cons

1. Low pay scale (I made more money/hr. in 1973). 2. No incentives to work harder (Their MOTO -" Sell more, be happier ") 3. They nitpick over little non-important matters and ignore major problems 4. Always under-staffed. 5. Very inconsistent work schedule. Little time allowed for family time.

Viewing 16 - 18 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.