Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,528 total reviews)
avatar

Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Mar 6, 2015
Recommend
CEO approval
Business Outlook

Pros

If you're full time, you'll get your hours, benefits, a chance to make a little bit of bonus money. There's good people at store level, and great people coming in as customers for you to meet and possibly form a business relationship with.

Cons

The pay scales are awful for what is expected and demanded of you. Constant standing is hard on the feet, customers think you're a mechanic and want their car fixed for free. Micromanagement is their game, better get in line or get thrown out the door. The ignite program causes nothing but problems, sales goals are supposed to be proportionate to what you are paid by the hour, but goals continue to climb, wages do not. Raises are determined by the store performance as a whole, not by your personal performance, and they are nominal at best. The constant training videos you watch do not help you at all. The jobs are honestly, thankless. The company is driven by greed more than ever before. Petty things become big issues when there's no reason for it. The call center is outsourced to India, American jobs lost when this happened. They rarely give back to the communities they are in. The employee discount is 20% off retail, which with all the online promotions ran, retail customers can get better pricing than a team member. Team members are not allowed to purchase online. The leadership in the company from division leader on up the chain is awful. Seniority does not exist. You're not a person to them, literally just a 6 digit number.

2.0
Jan 28, 2015

Had enough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice stores, great training programs

Cons

Low pay, long hours, and no chance of advancement. Upper management is terrible. Asks for feedback and ideas from team, but if its not what they want to hear then the idea is dropped, or feedback is used against you. To focused on pleasing stock holders and not taking care of team like they preach they do.

5.0
Dec 22, 2014
Recommend
CEO approval
Business Outlook

Pros

AAP is constantly searching for new leadership. If you want to work hard, service your customers better than your competitors, and transition from "job" to "Career". AAP is the place!

Cons

AAP is competitive... If your looking for a job that will promote from tenure, this might not be the place for you. With that said, if your looking for a career opportunity that will reward those that take initiative, AAP is for you!

Viewing 205 - 207 of 5,528 Reviews

Glassdoor has 5,721 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.