Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,531 total reviews)
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Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Sep 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Giving the public an option for parts is a great motivator for employees. Keeping sales force on the counter is a positive.

Cons

Hold your upper management to the same standards that you do to the Store managers and staff. Its difficult to keep motivated when you know that one store is 'getting away' with a policy infraction, and nothing is done about it. The Dist Mgr is not above the law....

1.0
Sep 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Customers are nice, and can be fun to work with.

Cons

Ineffectual, incompetent management. The ones I worked with were all useless. Knowledge is useless as most customers do not take women in these stores seriously if they speak to them at all as much more than cashiers. Their "ignite" program is full of buzz-phrases and is supposed to help customers make an informed decision, instead it is all about taking people's money without explaining to them why they should make the purchases the counter person is required to push on them.

3.0
Aug 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Great schedule, job security, great employee discounts, there are stores everywhere

Cons

Hard to advance with the company, merit increases in pay are a joke, company is ran by people who have no clue about the automotive industry and what it entails to run an automotive business.

Viewing 241 - 243 of 5,531 Reviews

Glassdoor has 5,724 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.