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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews
1.0
Sep 14, 2014

unethical, harassing environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

none, other than learning how bad an employer can be and still be in business

Cons

poor pay, poor training, poor supervision, poor morale, poor ethics....the pits of places to work, closest thing to a sweatshop, and who have to do unlawful things too often

1.0
Aug 15, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a job if your unemployment has run out.

Cons

Management Culture is satisfy the client first and employee morale last. Joke about how they don't want an employee for more than two years or they might have to give them a raise. They do not do annual evaluations on time and when they finally complete them any small increase is not paid retroactive. Pays the absolute minimum hourly wage attracting staff who are either desperate or unemployable somewhere else. It is amazing that a company this unprofessional and unskilled attract big clients like Bank of America and AT&T

1.0
Aug 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of the people who work at act are decent, other than that I have no praise at all.

Cons

You are better off working fast food. Benefits are horrible, if you have a family and opt for insurance you pretty much dont have a paycheck. They treat employees like crap. Drugs are everywhere. Health code violations. Crappy equipment. You start at $8.00/hr. Seriously avoid this place if you want a decent future. Training is rushed, so when you have a question about a product no one knows.

Viewing 949 - 951 of 990 Reviews

Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.