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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews
1.0
Oct 18, 2014

Absolutely the worst

Recommend
CEO approval
Business Outlook

Pros

They pay well but no amount of money is worth it

Cons

The whole business model is crazy. The folks at the executive level are without a doubt the worst I have ever worked with. No matter what they offer, stay away. It is not worth it.

2.0
Oct 11, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is consistent get a pay check every two weeks You get to dress nice

Cons

The supervisors and leads as well as the directors are always on different pages, no consistency. No one knows what their doing to help you, you get in trouble for doing the same thing the person sitting right beside you does. It is high school all over again just with adults. Their are people who are on drugs and they need a better system for drug testing. The site director is very judgmental towards an employee.

2.0
Oct 9, 2014

Easy job to do but environment was not the best.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work was repetitive so most calls were quite easy to navigate. There was plenty of overrtime available if looking for extra cash.

Cons

Had to deal with irrate/difficult customers. You need to be extremely patient and not take it personally. If you can't take people cursing at you and screaming at you then stay far away from this job.

Viewing 946 - 948 of 990 Reviews

Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.