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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      39% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      39% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Compensation and benefits

      3.0

      Work/Life balance

      3.0

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      991 reviews
      1.0
      Oct 8, 2025

      .

      Care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to know others and how they live Talk with different people Establish relationships where people want to stay in touch (they call you back)

      Cons

      Unprofessional Management Leadership lacks communication, accountability, or respect for employees. Toxic and Unhealthy Work Environment Mental health and employee well-being are not prioritized. Poor work-life balance leads to burnout. No Room for Growth or Improvement Lack of training, mentorship, or career advancement opportunities. Promotions or raises are rare. Low Pay for the Work You Do Compensation does not match the effort and responsibility.

      5.0
      Oct 6, 2025

      Gabriela Harlingen

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      my supervisor is very helpful and always ready to answer all my questions and concerns. she gives good feedback, constructive criticism.

      Cons

      schedule can change and shift in supervisor can happen

      Viewing 229 - 231 of 991 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.