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Advanced Correctional Healthcare

Engaged Employer

Advanced Correctional Healthcare reviews

2.8

38% would recommend to a friend

(235 total reviews)

Jessica Young, Esq., CCHP

39% approve of CEO

40% positive business outlook

Advanced Correctional Healthcare has an employee rating of 2.8 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Correctional Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

235 reviews
1.0
Mar 12, 2015

Great company, if you're an executive or a family member

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Quickly growing company that appreciates their clients -Employees in the field are treated fairly -New employees are treated kindly and with great respect -Have a set of 22 core values set in place to hold themselves accountable -Great teamwork within some departments -Workload assures you will never be bored

Cons

-Family members are promoted above everyone else to the extent that long-time employees are demoted to facilitate a promotion -Compensation and benefits are severely lacking -Corporate culture is motivated by fear of firing -The company has demonstrated a pattern of writing up employees for inconsequential/nonsensical reasons to establish progressive discipline before they're fired for a different inconsequential/nonsensical reason soon after -Pick and choose core values as they see fit and disregard them completely when they don't align with their goals -Very hesitant to add to their headcount despite their rapid growth -Workload so heavy in some positions only the tasks that are absolute necessities can be accomplished -High rate of turnover and low rate of employee referrals

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Advanced Correctional Healthcare Response
11y
First, thank you the kind statements regarding treating our new employees with kindness and respect and regarding our continued growth. We are pleased you feel we do a good job of holding ourselves accountable and have great teamwork in departments. While we cannot comment on employee issues publically, we would like to state that no employee has been demoted to “facilitate a promotion” for family or otherwise. Compensation and benefits are an important focus. Each year we ask our employees for their input on a company-wide survey and investigate the benefits that they are interested in. (We are actually doing two benefit surveys in 2015!) We want to give our employees benefits that they want – not what we think they want. In 2014, ACH absorbed the costs of the increase in insurance for two months (Nov/Dec) to assist employees before their annual raises kicked in. In 2015, among other updates, ACH extended the Professional Development policy to part time employees. We have an open door policy at ACH and wish your concerns had been brought to a supervisor, HR, or any other member in management in order to work towards a satisfactory resolution. The act of writing up employees is typically done after verbal discussions and training logs, depending on the level of severity. Additionally, supplemental conference forms include plan to correct the behavior exhibited in hopes of correction. The issue of workload is another issue that should be reported to a supervisor or any member of management. Additions to the corporate office are made when a need arises. The core values are very important to us, as you mentioned in the “pros”, to ensure we hold ourselves accountable and are able to best take care of our employees company-wide. Employees are regularly recognized by the core values they exhibit through teamwork slips and certificates. A large group of individuals meet annually to discuss the values and definitions. Slight adjustments may be made year to year because of how important the values are to the organization and our employees. If there is a value removed that an employee feels strongly about, ACH is more than happy to reconsider it and excited that the values are an important factor in employee’s day to day operations. Thank you for taking the time to review us and for allowing us to respond. We are happy to have a staff of intelligent individuals and do not tolerate disrespect in the workforce. Respect is one of our core values.
2.0
Mar 7, 2015

A Revolving Door

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An acceptable place to work if you're just starting on your career path, but do not plan on longevity. There are many employees in the field who actually care about correctional medicine.

Cons

While many companies recognize the dangers of blatant nepotism and cronyism, ACH wears theirs like badges of honor. Family and friends fare well, while outsiders do not. This favoritism results in rules applying to most, but not all staff. The opulence of the corporate office borders on the absurd, and should give any applicant pause. It is consistent with the company's emphasis on appearance over substance. Those in management breed an atmosphere of distrust, going so far as to post signs in the break room and restrooms encouraging employees to turn each other in if they witness misconduct. While it is good for employees to be cognizant of gross misconduct among their peers, I've never seen a company go so far as to post such policies in public areas open to visitors. The company always seems to have one crisis after another which gives the impression of the tail always wagging the dog. This constant state of crisis creates an environment of high tension and stress. Managers are not held as accountable for their actions as non-management staff, so employees are regularly cleaning up the messes they make. As a result of this atmosphere, good employees rarely stay more than a year or two, either quitting or being terminated for not fitting into the company "culture", thus creating a revolving door scenario at the corporate office.

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Advanced Correctional Healthcare Response
11y
ACH seeks to attract, hire and retain qualified employees on all levels of the organization. This is most appropriately demonstrated by our focus on hiring applicants who not only have the correct skills for the job but those who will be successful in the culture they are working within. We put a lot of time and effort into interviewing and promoting individuals based upon experience, credentials and education. It is unfortunate that you disliked the way the office is decorated, though many of our employees are quite satisfied. The signs you mention are in place not to “turn each other in” but rather to protect employees who may witness misconduct and an assurance that ACH does not tolerate retaliation for reporting issues. When the signs were posted, the office was trained on them to ensure everyone understood the purpose. We work collaboratively at ACH so many individuals are involved providing ideas and working toward solutions and implementing new ideas. While one individual may have made an error, we do not want them to have to solve it alone, rather, all levels focus on the issue and support the solution. Finally, we can assure you that we have several employees who have been here multiple years. As we continue to expand we hope to offer even more positions in the corporate office. Thank you for taking the time to submit your concerns and for allowing us the opportunity to respond. Please know that we take your comments seriously and, as always, will review our current processes based upon feedback provided for potential modification or changes.
5.0
Mar 4, 2015

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great compensation, good company leadership, and open communication between all

Cons

incomplete training program at multiple levels in the company

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Advanced Correctional Healthcare Response
11y
Thank you for taking the time to post a review. Our training program is always looking at improving as we feel it is vital that our employees are up to date. We are adding new training vignettes and looking at other ways to have training more complete and offered to everyone.
Viewing 226 - 228 of 235 Reviews

Glassdoor has 239 Advanced Correctional Healthcare reviews submitted anonymously by Advanced Correctional Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Correctional Healthcare is right for you.