Management touts themselves on how they love hiring from within. What a lie! I was continuously told that I was being considered for an outside sales position but was passed up in favor of outside hires each time I applied. The pay for an inside sales position is $25,000 + $5000 commission a year IF you reach 100% goal each month (which is nearly impossible with all the red tape you have to go through with insurance). How are you supposed to keep a sales team incentivized when they are only making $37.50 per $3,000-5,000 unit? The answer: you can't and you will lose all your good salespeople to higher paying sales jobs quickly.
Management is extremely incompetent. They are constantly changing the sales process weekly and don't know insurance standards to the T as they should. They talk a big game but don't back it up. The mobility manager sits in her office and hides from the team, sending out orders through email, only addressing the team when she wants to yell at them.
Customer service is crap. They don't care about the customers in the least bit. All they are worried about is getting their money. If a customer needs repairs on equipment, it will take at least a few weeks or months to get it fixed.