Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Affinity

      Engaged Employer

      Affinity reviews

      4.2

      79% would recommend to a friend

      (86 total reviews)
      avatar

      Ken Fine

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Affinity has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Affinity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      86 reviews
      3.0
      Dec 21, 2024

      A tale of two cities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Affinity offers great work-life balance and has an engaging product. The company is filled with hard-working, intelligent people who genuinely enjoy their work. While the benefits and compensation may fall slightly below the Silicon Valley market average, they remain somewhat competitive. The core customer base is loyal, contributing to the company’s stability and allowing Affinity to break even – resulting in fewer layoffs compared to other tech companies. The flexibility of remote work is also a significant advantage.

      Cons

      Affinity has faced some significant strategic missteps. A notable example is the decision to allocate substantial resources toward developing a Salesforce add-on, which has delivered minimal value. This initiative continues to hinder growth. Leadership remains heavily invested in the idea of moving upmarket, with Salesforce seen as the key to this vision. Meanwhile, competitors like Attio are capitalizing on this, leapfrogging Affinity's core CRM offerings in ways that have not gone unnoticed by our customers. The product team appears to have drifted from customer priorities, allowing technical debt to accumulate and slow progress. It’s disappointing for a company that once showed immense potential. Additionally, internal politics are creating barriers to innovation. Some middle managers are not well suited for their roles. Feedback is sometimes met with resistance or dismissive responses, contributing to a challenging environment. High turnover in senior roles has added to the instability. However, with a new CEO in place, there are signs of a possible course correction – though it's still too early to tell.

      avatar
      Affinity Response
      1y
      Thanks for your thoughtful Glassdoor post. I appreciate the effort and care you included in your comments. At the January all hands (Jan 16) and Feb all hands (Feb 7), we presented both the priorities for the year and the product strategy and road map. The Jan 16 all hands included an explicit discussion about the strategic role for A4S and was followed by a written document (emailed to the entire company) describing our company strategy, priorities and rationale in some detail. Those details are obviously not appropriate to share in a public forum such as this one. However, A4S has a clearly defined role and requires minimal resources to support. From a product perspective, our 2025 strategy is heavily focused on our core CRM (as you suggest). Our road map has been carefully validated with our customers. Our 2025 technical strategy also includes a thoughtful plan to address “technical debt”, similar to strategies that I’ve employed successfully with other B2B SaaS companies at this stage. If you’d like to meet 1:1 to discuss your comments further, I’d be delighted to do so. Feel free to email or slack me anytime. Respectfully, - Ken Fine (CEO)
      5.0
      Aug 22, 2021

      Great people & culture!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and culture are amazing - everyone is super friendly and willing to help, and we're all in the same boat of continuing to make this company grow as fast as possible. There are a lot of exciting problems to work on.

      Cons

      There are the standard growing pains as with any startup, especially with shifting priorities and personnel. Work-life balance isn't always 9-5, but is not ridiculous either.

      5.0
      Mar 21, 2021

      A workplace that helps you grow and learn

      Accounts receivable specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I decided to join Affinity, my personal goal was that I wanted to be a part of a company that truly cared to help the employee grow and advance in their career path. I’m so happy with my decision because my team is always supportive of each other. We share our values and goals. We listen and give respectful feedback to each other. We went into Shelter-in-place only a few weeks after my manager joined the company and we have no problem making team connections while being 100% remote. I also work with other departments often and I’m always fascinated by how smart they are. Working in a startup could be challenging, but I feel like I have learned so much from each problem we have resolved. Every time we have to pivot or change plan, the leadership always makes sure we understand “why”. The CEOs are open to everyone submitting anonymous questions which is a great opportunity for us to always be transparent. In terms of the culture, the company always stays on top of supporting the LGBTQ+ community and celebrates diversity. We all took a mandatory class on how to an ally, during which I learned so much!

      Cons

      We're in the pandemic so I would love to see more benefits focusing on mental health.

      avatar
      Affinity Response
      5y
      Thank you for sharing your insights. I really appreciate it. And I absolutely agree on more focus on mental health. We have some exciting updates to share with our upcoming benefit renewal for August! And you're right about expanding on our diversity with both hiring and promoting from within. The People team and managers should stay focused on this to do better. My commitment is to share what our stats are during our all-team meetings so everyone knows where we stand.
      Viewing 13 - 15 of 86 Reviews
      Related searches: Affinity jobs | Affinity salaries | Affinity benefits | Affinity interviews
      ReviewsAffinity reviews

      Glassdoor has 90 Affinity reviews submitted anonymously by Affinity employees. Read employee reviews and ratings on Glassdoor to decide if Affinity is right for you.