Aflac reviews

3.9

80% would recommend to a friend

(1,508 total reviews)
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Dan Amos

84% approve of CEO

71% positive business outlook

Aflac has an employee rating of 3.9 out of 5 stars, based on 1,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aflac employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Hands down they have the best products in the niche in which they operate, which is workplace voluntary cash benefits. If you have the opportunity, the products sell themselves.

Cons

-The commission level falls in the middle somewhere amongst insurance opportunities -The company is allowing brokers that are also contracted with Aflac to come in behind their field force associates and kick that associate who originally opened up the account out of the account….the broker then gets the benefits of all the associate’s previous hard work. Basically, work hard for a chance to get the short end of the stick in the end. There are many reasons Aflac is hemorrhaging veteran associates but this is the biggest reason. They forgot who got them where they are today. -Enrollment platform, while improved, keeps having issues. Seems like the name of the game here is “fix 1 thing, break 2 others”. Makes it hard to get the job done in a timely manner. -Helping policyholders to make corrections or updates on new or existing policies is a nightmare. It is routine to need to make 2 or 3+ calls to HQ to get something fixed in the correct manner.

2.0
Mar 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Good starting salary, benefits, incentives. Very clean, safe, secure work buildings. A degree of upward mobility for some.

Cons

Prioritization of quantity of work over quality of work. Absolute lack of transparency regarding pay (we "were not allowed" to discuss wages amongst ourselves). Lack of consistency among different teams and supervisors.

2.0
Sep 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is awesome! It feels good to tell people you work at AFLAC. Resources for career development.

Cons

Call Center is probably the worst place I have ever worked Production trumps a healthy state of mind. 11am-8pm shift - no work life during the week PLUS there is word about Saturday’s being mandatory for some people. High level stress. Not a lot of support. Seems like you have to jump through SEVERAL hoops just to promote within. Coworkers not very friendly-

Viewing 73 - 75 of 1,508 Reviews

Glassdoor has 4,860 Aflac reviews submitted anonymously by Aflac employees. Read employee reviews and ratings on Glassdoor to decide if Aflac is right for you.