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      AfterShip

      Engaged Employer

      AfterShip reviews

      3.9

      79% would recommend to a friend

      (19 total reviews)

      Teddy Chan

      85% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      19 reviews

      Reviews about "Culture"

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      4.0
      Jan 22, 2018

      Accountant

      Accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am grateful for the opportunities and advancement I have had here at AfterShip. I have learned many new things: colleagues taught me about the industry and shared their knowledge with me. At AfterShip there are no limitations for growth and I have always been encouraged to reach farther, improve my knowledge and develop new skills, which builds on my professional expertise and enhances personal development. Moreover, AfterShip is people-focused and throughout the company’s growth and development, innovation and work life balance are promoted and employee opinions are highly valued. It is pleasurable to work in such an innovative environment. Not a day the same and, for me, it is this variety that makes working at AfterShip truly enjoyable. We are now at a time of rapid growth and exciting new global initiatives. This is an exciting time to be working at AfterShip and I look forward to the opportunities and challenges that come with the expansion of the business. (Especially now that we have a head of engineer and a person looking after HR.)

      Cons

      At this moment the company is under the time of rapid growth and facing difficulty of shortage of professional experts to fill up those roles

      1.0
      Mar 25, 2017

      Trial and Error

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart, friendly colleagues, major reason why people stick around Good office space

      Cons

      Trial and error approach to management, without a long-term product vision. Teams are formed and broken up repeatedly. Trial and error approach to hiring, the company repeatedly hires people and employees during their probation period. Even passing the probation period is no guarantee, as management changes their approach every few months. Employee viewpoints are hardly ever regarded and the product development process is run like a factory. Quality is repeatedly neglected and all prioritization is put towards delivery. A single day delay in delivery to meet an internal deadline for any reason is deemed unacceptable. This does not work for software development. Those who work directly with management are treated very poorly.

      avatar
      AfterShip Response
      8y
      Thank you for your feedback. We have brought onboard Head of People (HR) who is working closely with Head of Engineering to update our recruitment processes and have put in additional resources towards retention and sustainable recruitment. Quality and employee satisfaction are important to us. We have collected a lot of feedback, implemented some quick-wins and looking forward to continuously improving. We have invested heavily in adopting and running scrum methodologies which means we work as a team and are able to plan ahead, everyone contributes towards sprint planning, meeting sprint goals and delivering every 2 weeks - priorities, timeline and deliverables are determined by the team members themselves so that expectations are managed as best as possible from the beginning. This also encourages closer collaboration between team members, for example, engineers working very closely with designers as well as product owners. We have also grown our leadership team to cater the needs of our ~50 staff members across different locations. For example, the leadership team now includes Product Owners, Head of Engineering, Head of People (HR) and Scrum Master (to name a few).
      1.0
      Mar 17, 2017

      Slavery company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product can generate stable income for the company. Infinite coffee to keep you awake.

      Cons

      Cofounders treat employees as slaves, either follow their order or get fired. Forcing employees to define unreasonable objective & key result (OKR) before quarter start, so they can blame and prohibit you from promotion during performance review at quarter end. They would extend your probation so as to layoff without compensation. First year of employment have no annual leave (have to take no-paid leave which is troublesome for those who need to rent). There was HKD6000 subsidy for new laptop, cancelled for all employees after mid 2016.

      avatar
      AfterShip Response
      8y
      Thank you for your feedback. We have also updated our benefits timelines and offerings (including but not limited to annual leaves) to better align with employee needs as we have grown into a more mature "startup". We are now running scrum so expectations are clear from the beginning, emphasis is on collaboration, team work and contributing towards team goals. We have also grown our leadership team, brought onboard Head of Engineering as well as Head of People (HR) to improve recruitment, new joiner onboarding, performance management, people development and retention (to name a few areas). Last but not least, we have updated our 360 reviews structure and processes, invested in professional consulting services to help update our performance management initiatives and protocols.
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