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      Agero

      Engaged Employer

      Agero reviews

      3.5

      62% would recommend to a friend

      (719 total reviews)
      avatar

      Dave Ferrick

      75% approve of CEO

      65% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      719 reviews
      1.0
      Aug 10, 2021

      Sounded promising during training but...

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote option Benefits for full and part time. Paid training You are given a head set

      Cons

      Always working OT even on days off. (resulted in working back to back with no days off) promised flexible schedule and did not deliver Forces employees into stressful situations Constantly pushing employees to learn more clients ( had to remember 50+ clients before i was let go) Will fire you for things out of your control

      avatar
      Agero Response
      4y
      Our Customer Service agents support customers during their time of need which can sometimes require the need for our associates to take on additional shifts. We recognize this can be challenging for some associates so we often provide a variety of incentives to show both our appreciation as well as support during these extraordinarily busy times.
      5.0
      Aug 6, 2021

      Like this job

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are good work from home it’s a good job I like that it is a friendly atmosphere and that they train you throughly

      Cons

      Tech issues sometimes happen but they will work to resolve the points system is pretty strict and it’s hard to get a schedule change

      Viewing 352 - 354 of 719 Reviews
      Related searches: Agero jobs | Agero salaries | Agero benefits | Agero interviews
      ReviewsAgero reviews

      Glassdoor has 772 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.