Agero reviews

3.5

62% would recommend to a friend

(719 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

719 reviews
2.0
Jul 1, 2021

Wasn’t very great

Recommend
CEO approval
Business Outlook

Pros

Good friendly work environment for everyone

Cons

Management and corporate have no clue what they are doing

4.0
Jul 1, 2021

not bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and pretty good training.

Cons

Dealing with irate customers and sp. Also their Systems have a bad habit of going down when you need it most

3.0
Jun 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime if you want it. Unfortunately, the overtime is not optional. It was optional in my country after a labour rights investigation, but it won't be anywhere else and they closed our site. Benefits ok Good if you need a job. High turnover rate so they're always hiring

Cons

No work-life balance, unfair metrics, low wages, limited options for promotions, forced overtime, extremely high work load (not a single second of downtime), difficulty in booking vacation, poor work life balance, insensitive to life outside work (i.e., death in family), inconsistency in management, training, and employee success, high school level gossiping and drama, high turnover rate, they outright lie to you about certain topics With how the metrics work part of keeping your job will depend on luck They will want your calls to be inhumanely fast but also want you to take time with each customer. Your job is at risk if not fast enough. It's at risk if you don't take time. It's an unfair game they ask employees to play, and all for the luxury of barely above minimum wage reimbursement If you can do this job you're already over qualified for the renumeration, go to college

Viewing 367 - 369 of 719 Reviews

Glassdoor has 772 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.