Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
3.0
Apr 9, 2014

Great Begining

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is descent.

Cons

Frustrating work day is a possibility

2.0
Aug 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Great starting pay. Good managers, mostly. Nice coworkers, usually. Awesome opportunities for overtime.

Cons

Terrible position. I mean you are basically in a chair for 8 hours a day and for every hour you are there about 6 customers cuss at you or get angry at you for something that is not at all your fault. Some managers are two-faced idiots. They expect something more from you, then once you deliver they criticize your delivery. Upper management couldn't care less. Their attitudes are 100% "better-than-you"."

2.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

pay. Stay if you want to have no job before a year is up. Because no matter how much you eb and flow with the frequent changes youll never be good enough.

Cons

they draw you in under the guise of it being your last career youll ever had. Gaslight you throughout training as if it is the best job you are going to have, and then after months of fluctuating policy changes, and saying your metrics are good they change and say you are doing awful and make you feel like it is all your fault shortly out of nesting. And good luck if you want hel in TL chats. They ignore you frequently but get mad at you if you have a customer waiting after being told exclusively that you MUST wait on a TL permission to do ANYTHING for a customer. Nightmare show. You ust have nerves of steal, If you try and quit. They will fire you before its done.

Viewing 46 - 48 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.