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      Agero

      Engaged Employer

      Agero reviews

      3.5

      62% would recommend to a friend

      (720 total reviews)
      avatar

      Dave Ferrick

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      720 reviews
      2.0
      Nov 22, 2019

      Not a great company to work for

      It engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits and bringing new technologies

      Cons

      Some crazy middle and senior management folks make associates life horrible and demotivating. Never had to work with such "managers" before.

      avatar
      Agero Response
      6y
      We are grateful for the honesty of our employees as that allows us to understand what and where we as an organization need to focus. In addition, we encourage you to reach out to your HR representative if there is anything in particular we need to be aware of. Thank you again for your perspective.
      2.0
      Nov 22, 2019

      Awful

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall pay and health benefits

      Cons

      Almost to no training was given.

      avatar
      Agero Response
      6y
      Your review is a bit confusing as it's entirely inconsistent with the reality of new hire training, especially for the contact centers. Making sure all of our associates are put in a position to be successful is the highest priority at Agero, particularly in our contact center roles. Each new hire has several weeks of dedicated training and a robust supporting staff all in place to ensure when the time comes to take ones first calls, associates are ready.
      3.0
      Nov 12, 2019

      Wait to join us......we have work to do

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are good people. The work is worth doing. This is not a bad place. I know it can be better. Just give it some time. Eventually I know they will figure it out. I truly madly deeply believe that. There are some amazing people. Ones you want to work with and work for. But they on top need to weed out the parts that dont make sense (anymore or ever at all). .

      Cons

      "Leadership" has a lot to learn about leading. Change is constantly happening but "leadership" never seems to take the hit. They are rarely in agreement and sometimes feels like we all work for different companies that are competing with each other. We did get a chief of people. We like chiefs here. Who knew a chief people officer was a thing? Sounds great. Right? Everyone here thought it was going to be great too. But then it wasn't much of anything. Like how you take vitamins because someone said youre supposed to. Not sure if it helps but you at least believe it isn't hurting. Then eventually you have awful side effects (because you didnt read the warning label) that make you question why you started to begin with but now you're stuck with the permanent results...and you then have to accept that you did this to yourself. we could fix a lot of problems we created for ourselves ....advice below on how

      avatar
      Agero Response
      6y
      Dear Current Agero associate,Thank you for your thoughts how we can better our culture here at Agero. Company transformations are never easy. It is a journey that takes hard work, the ability to adapt and a team effort. We at Agero are committed to this and appreciate your perspective on areas of improvement. We invite you to be part of this journey of change and opportunity.
      Viewing 505 - 507 of 720 Reviews
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      ReviewsAgero reviews

      Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.