Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
5.0
Aug 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Closed our site so not happy but they did have another company come in and protect our jobs

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Agero Response
6y
Thank you for your feedback and good luck with the new company.
1.0
Aug 24, 2019

Why Agero

Recommend
CEO approval
Business Outlook

Pros

The benefits are decent. Each month you are eligible for bonus. Lots of promotional opportunities.

Cons

The System. The management. The way they do attendance. The lack of flexibility to change your schedule.

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Agero Response
6y
Thank you for your comments. Attendance matters very much to us at Agero, however, if brought to our attention, we make every effort to work with Associates on their scheduling needs.
3.0
Aug 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Ability to move up within the company rather fast.

Cons

Screaming, rude and disrespectful customers as well as co workers/

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Agero Response
6y
We appreciate your feedback. The CSR position can indeed be challenging at times while trying to assist customers in difficult situations.However, it is definitely rewarding too when you turn around a customer's day with excellent service. Glad you noticed all of our internal promotion opportunities. Since you indicate you're still employed at Agero, we encourage you to apply to our postings and develop your career with us.
Viewing 514 - 516 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.