Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"Pay is good and shift differential" ((in 54 reviews)); "benefits were good and until the merger hours were unlimited" ((in 48 reviews)); "The people here are great and it really starts from the top." ((in 46 reviews)); "Work from home, flexible, great people" ((in 45 reviews)); "The work life balance was good" ((in 14 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 37 reviews)); "Fire the good supervisors" ((in 17 reviews)); "not all the supvs are bad managers." ((in 14 reviews)); "Too many favoritism." ((in 12 reviews)); "Long hours, politics, mis" ((in 10 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

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Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews

4.0

Apr 4, 2018

Emergency Roadside Associate

Emergency roadside associate (client specific dedicated)

Recommend

CEO approval

Business Outlook

Pros

This company offers medical benefits and 401k plan. Agero offers great incentives for overtime in addition to overtime pay. They do their best as a company who operates 24/7 the consideration work/life balance for their employees. Agero puts forth great effort to keep their employees motivated. Provides a positive work culture. Tend to promote from within.

Cons

Agero needs to consider improvement with their training programs especially client specific. Though they offer reasonable incentives the pay could be much better. Recommend their point-based attendance system could be revised.

Agero Response

8y

Thank you so much for your feedback. We feel we offer a very comprehensive compensation and benefits package and we continually monitor local market practices to ensure we are positioned well competitively. We have recently implemented a new training format and we are excited about the results we are seeing. Your feedback matters to us so please be sure to share more using the SMART Ideas program.

5.0

Mar 29, 2018

Data Science Engineer

Data science engineer

Recommend

CEO approval

Business Outlook

Pros

Bright and smart people.

Cons

Nothing to add here.

Agero Response

8y

Agreed - The talent bar is super high at Agero - welcome aboard!

4.0

Mar 27, 2018

Anonymous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company has a family atmosphere. The people make this place great.

Cons

The focus is on IT. If you're not in IT, the goals are hard to reach due to lack of resources.

Viewing 562 - 564 of 720 Reviews

Jobs at Agero

Corporate Strategy Associate

Quality Assurance Analyst

Lead Data Analyst (Network)

Agero

Agero reviews

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Emergency Roadside Associate

Data Science Engineer

Anonymous

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