Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
3.0
Nov 17, 2013

Contact positon, short 3 month position

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NIce colleagues, good training, fun environment.

Cons

Out of the city, salary

4.0
Oct 23, 2013

Pretty good

Recommend
CEO approval
Business Outlook

Pros

Great schedules and timeframes, lots of time off , holidays, vacation, you get to put your feet up and drink your coffee while you take calls, lots of learning and growth opportunities. Lots of opportunities for monthly bonuses.

Cons

Stressful calls, quite busy, some of the employees are a bit odd looking, not too professional in conduct. You really have to prove yourself in this company.

4.0
Oct 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Agero is involved in the community and dedicated to quality. They do a lot of employee appreciation promotions, providing food on holidays and random work days. The people are great and it's a friendly environment. There's a lot of team work and team spirit.

Cons

It is a high-stress environment. Calls can run long due to angry customers, difficulty locating customers, emergency situations, and many other factors. Call volume is usually quite high, especially on weekends.

Viewing 697 - 699 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.