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      Agero

      Engaged Employer

      Agero reviews

      3.5

      62% would recommend to a friend

      (720 total reviews)
      avatar

      Dave Ferrick

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      720 reviews
      3.0
      Mar 1, 2014

      Decent.

      Response associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunities of growth and promotions (sometimes). Quality bonus if you're a top performer.

      Cons

      Break times. Lunch times. Quite unnecessary stress levels.

      2.0
      Jan 8, 2014

      Conflict of Interest

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at Agero (MA) for 2yrs. The atmosphere was comfortable, some great people,room for advancement, flexible hours.

      Cons

      There was a lot of conflict of interest. As nice as it is to know people and get along, there was far too much open personal involvement between supervisors/employees. It was made very clear over time that in order to get where you want to go you have to be friends with certain people. I was also shocked to find out which Hr leaders and supervisors were going out for drinks after work along will other entry level employees.

      4.0
      Nov 27, 2013

      Great if you can do it

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Varied shifts available, decent salary, relaxed atmosphere, great on the job training, lots of breaks.

      Cons

      The job is great if you can do it. However, the job isn't for everybody. It can be stressful at times as the customers are often stranded by their vehicles and frightened in unfamiliar surroundings. Plus, you have to have each call completed with in about 4 minutes or less. That is not always easy, especially when the customers don't have any street signs or landmarks to go by.

      Viewing 694 - 696 of 720 Reviews
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      ReviewsAgero reviews

      Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.