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      Airbnb

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      Airbnb reviews

      4.0

      77% would recommend to a friend

      (2,371 total reviews)
      avatar

      Brian Chesky

      85% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Oct 23, 2019

      Messy.

      Research
      Recommend
      CEO approval
      Business Outlook

      Pros

      All of the usual tech company perks, plus a quarterly travel credit.

      Cons

      *Young, inexperienced mid and senior level management, who leadership believes are "great." These young managers are catty, entitled, don't understand people who aren't 25, and don't have a baseline understanding of what they can and cannot legally say and do. *Lacking diversity when it comes to age + race or ethnicity *Top down leadership style *Work/life balance is lacking for many areas *If research doesn't say what design and PMs want, then it doesn't count. If you are a researcher, RUN, and run FAST.

      5.0
      Aug 6, 2018

      Explosive growth with an excellent culture and mission!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Summary: I'm really happy here and it's the best job I've ever had. That said, details: 1. People: The people here are really smart, really nice, and really accommodating of healthy work/life balance which is CRAZY important for longevity and long-term happiness. The people are a pleasure to work with, they're helpful, knowledgeable, and REALLY passionate about the company. I have an amazing Manager who advocates for me and it's been such a great experience. 2. Projects: The projects here are those you can't find elsewhere simply because Airbnb is a one-of-a-kind company. A lot of the operational problems we're building and fixing haven't been navigated before. You have a chance to create new processes, projects, and impact in this industry. 3. Culture: This place is serious about its culture or "Core Values": do the right thing, advance the mission, don't backstab, don't throw people under the bus, and stand up for the underdog. To give you an idea of the kind of people we want: one of our people raised $20 million for immigrant kids separated from their parents on Facebook-- the largest fundraiser in Facebook's history. 4. Benefits + Compensation: They'll comp you properly, trust me. Airbnb gives a generous total compensation package with lots of stock, fully covered health care/dental/vision for you, $500 in Airbnb credits per quarter, free food (breakfast/lunch/dinner), and all the cool Silicon Valley perks. 5. Flexibility: Work from home, work remotely, take PTO-- just make sure your projects get done. A+++ on this.

      Cons

      1. Disorganization: Hyper growth mode has created some disorganization and issues with accountability. It can be difficult to get things done with random PTOs and a softer culture when it comes to communication. 2. Career advancement: Upward mobility/ career advancement expectations can be slow or unclear because of the disorganization. You have to advocate for yourself and develop a great relationship with your manager. 3. Liquidity: Airbnb isn't a public company so those looking to sell their stocks need to wait for a liquidity event or for the company to IPO. As much as stocks are great, they can't pay the bills so giving employees more opportunity to cash out is important for those of us who aren't billionaires. FYI leadership listened to this complaint and they recently gave us a new way to cash out some of our stock + comp which is a great start.

      1.0
      May 3, 2014

      It's a resume builder and nothing more

      Shift deputy
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's nice to have food and coffee everyday without having to think about it. It's also nice not to have to grocery shop anymore living in SF. I'm a big fan of dogs in the office (since I like most of them more than the humans)

      Cons

      Management is a uneducated group of thugs who don't have any real-world people management experience. Airbnb needs to invest in a management team (from the top down) that understands people management and employee retention- not just those who repeat what HR says to them with deaf ears. HR - This is a group you go to when you have an issue and need help deciding on the best options available for you. I hardly talk to HR as I've heard nothing but horror stories of the team overall. Ive had colleagues talk to HR and mysteriously "quit" very soon after. It's honestly a bit crazy. Airbnb likes to promote from within. This means they promote individuals who lack essential skills to grow and scale teams and processes.

      Viewing 28 - 30 of 2,371 Reviews
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      Glassdoor has 3,254 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.