Airbnb reviews

4.0

77% would recommend to a friend

(2,371 total reviews)
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Brian Chesky

85% approve of CEO

65% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 11, 2017

Whatta Ride

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The food team and the IT support team are some of the best and hardest working humans I've met. -I've worked with some really kind people here. -The cofounders mean well; they're driven and passionate (more on that below) -The perks are great (meals, amenities, environment, great insurance)

Cons

-Absolutely no upward mobility. -I genuinely like the cofounders, but they're much more focused on the 'brand' and how it looks to other people and having an inflated sense of what their impact is vs. what it feels like to work there and how they can lead and inspire their employees to do the work we need to do together. -Inexperienced managers who do their best, but don't know how to lead. -Internal tools needed for the job are an absolute mess and have been since my first day on the job. Eng support is more likely to go to passion projects instead of core product and the tools needed to maintain it. -Constant changes to the point where it becomes hard to do your job well. (This is well beyond the 'but we're a start-up, we gotta be scrappy, change is part of the ride, you have to roll with it' mentality) -People not being able to be honest with the cofounders about when they're off track. - Hiring an absurd amount of contractors and then continue to renew their contracts for 1+ years instead of hiring them full time.

3.0
Aug 16, 2015

Looks Are Deceiving

Recommend
CEO approval
Business Outlook

Pros

One of the best jobs I've ever had Free meals, benefits, and happy hours Decent flexibility Not always stuck doing the same thing

Cons

Does not cater to the non-20s, introverted, person who is both family and career driven. Basically, you need to pick one, your family or your career. Example, more career opportunities to those who are available to always work overtime. Young leadership who expect growth despite their lack of ability to coach effectively or measure productivity. There is no communication or cohesion amongst junior managers, while senior managers are unable to properly communicate the vision and expectations with those below them. Many are unwilling to change. Example. different managers expect different things, even from the same individual. People with disabilities are often seen as more trouble instead of proper coaching. Example, if you suffer from mental disability you are often seen as a weak link. Competition creating nightmares for many employees. Example, everyone applying for the same job with generally the same experience because they want to get away from where they already are. Coverups by senior leaders so their junior leaders aren't looking as bad as they are. Example, leaders not knowing boundaries when it comes to hooking up with coworkers or borderline alcoholism. Lack of accountability for all the above. To sum it all up, if you want feel like you're in high school, it's a good place to work.

4.0
Mar 3, 2015

Fast growth, amazing people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people that work here are some of the best I've met in my professional career. The culture is good. The founders are great people and I believe they have the best intentions for the company, the employees, and our community. There is a lot of opportunity to learn from different teams and possibly switch roles as departments grow and new team form.

Cons

Not a great vacation policy considering we are a travel company. Would love more focus on personal + professional growth. Things change fast, you need to be flexible to work here. People who leave the company are not treated very well leading up to/during their departure - this could definitely be improved upon.

Viewing 25 - 27 of 2,371 Reviews

Glassdoor has 3,254 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.