Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,254 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Airbnb. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (141) , Senior Software Engineer (67) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 377 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 198 reviews)); "good work life balance and pay good." ((in 95 reviews)); "+ great team and colleagues" ((in 90 reviews)); "Fully remote and good pay" ((in 76 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 103 reviews)); "The salary was low for the work" ((in 58 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 54 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 54 reviews)); "Long hours but totally worth the learning" ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

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Airbnb

Airbnb reviews

4.0

78% would recommend to a friend

(2,371 total reviews)

Brian Chesky

85% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

3.9

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 30, 2026

pretty good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing company - pioneered a unique concept

Cons

Growing company = Growing pains

3.0

Jan 30, 2026

Review

Safety specialist

Recommend

CEO approval

Business Outlook

Pros

Some good benefits, like three months to work from anywhere, and permanent remotely work

Cons

Crazy workload Shifts work (only a weekend off per month) There is a false sense of team, when you need, it's all by yourself Hard to get holidays Rare chances of promotion or internal moving Micromanaging Very lower salary compared to other techs

1.0

Jan 29, 2026

“A Great Place to Learn—If You Navigate Leadership Politics Carefully”

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong global brand with impressive market presence

Cons

Leadership culture can be highly political, especially at mid-to-senior levels Decision-making is often influenced by internal alignments rather than performance or facts Lack of transparent processes when it comes to conflict resolution and performance management Employees can be subjected to sudden allegations without fair opportunity to defend themselves HR support tends to align more with leadership narratives than neutral fact-finding Psychological safety is inconsistent — speaking up can sometimes work against you

Viewing 52 - 54 of 2,371 Reviews

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Jobs at Airbnb

Lead, Advanced Analytics, Product

Lead, Advanced Analytics, Product

Senior Staff Machine Learning Engineer, Guest & Host

Audiovisual Infrastructure Engineer

Senior Staff Machine Learning Engineer, Data & Eval

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Airbnb

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pretty good

Review

“A Great Place to Learn—If You Navigate Leadership Politics Carefully”

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