Airbnb reviews

4.0

78% would recommend to a friend

(2,378 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Dec 4, 2019

Rewarding, but Terrible

Recommend
CEO approval
Business Outlook

Pros

Rewarding to train agents to help people in times of need

Cons

Operations Managers only care about their bonuses, when you get in the way of that, even for doing the right thing, you're out.

5.0
Oct 5, 2018

Program Manager

Recommend
CEO approval
Business Outlook

Pros

Culture, benefits, Work life balance, wonderful people, and a mission that lines up well with my personal values.

Cons

Our CEO has amazing ideas and moves very quickly, however our technical infrastructure, and the rest of the company seems to move like dinosaurs

5.0
Jun 20, 2018

Love working here!

Recommend
CEO approval
Business Outlook

Pros

I absolutely love working here. The culture is amazing, the pay is great, and I couldn't ask for a better team. As a recruiter I get treated as a partner rather than a subordinate, which is empowering and helps me to get things done.

Cons

Things change quickly, and leadership isn't always transparent. That could be frustrating for some who want to be in the know and crave a steady work environment, but the company is still small and growing quickly so this certainly meets my own expectations.

Viewing 91 - 93 of 2,378 Reviews

Glassdoor has 3,261 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.