Airbnb reviews

4.0

78% would recommend to a friend

(2,378 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

AirBNB are scammers. They expect you to push customer complaints into a lengthy delay process. If you are unethical and unprofessional, then work for this company, otherwise stay away.

Cons

Everything about this company is wrong

5.0
Jun 8, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great Benefits - Creative, driven, and hard working colleagues - Global teams = diverse perspectives - Focused on growth mindset leadership - Great for beginning and mid career growth.

Cons

- Since it's global, it never "shuts off" - meetings can sometimes be early or late in the day - Extremely fast paced, decisions sometimes made w/o consults, or decision not made because too many "cooks in the kitchen" - If you are outside of the SF offices, it can be sometimes hard to connect with other staff.

2.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Great work-life-balance. Great pay and perks. Awesome product mission. Great people (on the ground).

Cons

Every 6 months, the exec team swoops in and changes the company roadmap, completely and chaotically. It's all "big ideas" but they don't stick because they don't listen to the engineers on the ground. Top leadership's biases are so strong and driven by an upper-level echo-chamber that they miss out on great opportunities, and often lose bookings in pursuit of short-sighted "pretty" designs. It makes us worry about losing out to the competition in the future.

Viewing 88 - 90 of 2,378 Reviews

Glassdoor has 3,261 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.