Airbnb reviews

4.0

78% would recommend to a friend

(2,379 total reviews)
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Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The folks in product are fantastic, there are great internal tools, and amazing benefits/amenities. This is a great place to work over all.

Cons

The focus on company culture is somewhat heavy handed and silly. Negative feedback is uncommon, allowing for dumb decisions too be made uncontested in many parts of the company and for entire sections to under perform. I think designers are given too much sway over product.

3.0
Nov 28, 2014

Poor Management, Great Perks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great perks (food, technology, credit for the website) Beautiful Office

Cons

bad behavior on teams is rewarded core values are used as excuses for poor planning management is absolutely terrible very little internal mobility bureaucratic internal communication lots of effort put into future operations, very little effort put into daily operations office is very open, making it difficult to stay focused very little time off

3.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

- Pay and most benefits are well above industry average - Business & brand is strong - Most of the tech stack is pretty sophisticated, so it’s good for keeping skills up

Cons

- The culture is avoidant of honest feedback, people would prefer you keep criticisms to yourself - It’s unclear what responsibilities middle management has, or how to hold anyone accountable - Career advancement is limited due to how promotions are evaluated; pressure for “large scope” criteria motivates engineers to invent flashy but costly/unnecessary initiatives. Priorities are misaligned with the business. Managers pressure ICs to find a way to promotion without any real path actually existing. - Most middle managers are promoted from IC roles and don’t know what good management looks like, and are given no training. - Least amount of task visibility or project organization of any company I’ve worked for; Leads to lack of shared sense of accomplishment and siloing of work. - Company recently switched to a top-down decision-making strategy (I.e., waterfall), so engineers are even more siloed and have fewer opportunities for visibility & collaboration. Design often doesn’t factor in cost to build.

Viewing 106 - 108 of 2,379 Reviews

Glassdoor has 3,262 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.