Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,262 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 386 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 210 reviews)); "good work life balance and pay good." ((in 104 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 78 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 106 reviews)); "The salary was low for the work" ((in 62 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 57 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 56 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 24 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.0

78% would recommend to a friend

(2,379 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Feb 27, 2022

Great leadership

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

The leadership can be trusted to do the right thing by the community and the people are actually good people.

Cons

This is a company built for extroverts, so you'll have to work harder as an introvert.

5.0

Dec 6, 2017

Such an Amazing Loving Culture

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

Love love love. There is so much love amongst people here. Culture fit interviews to weed about people who can't get along with others and does not have team belongingness. Food is not great but good, love micro kitchens. Good work life balance. People are very understanding. Say if you need to work from home for month or few because of some family emergency. Holiday shutdown. Everyone gets off from Dec 20th till Jan 1st. That's amazing. Very competitive pay. Similar to Google, Fb, Uber, Lyft, Stripe etc. Business outlook is very strong. Where other tech unicorns like uber are burning cash, we are profitable and increasing that yoy. Great product with no real competitor.

Cons

Tech is not that strong. Need some good tech leadership and guidance on the path. Food can be better.

5.0

Aug 31, 2017

BEST PLACE EVER

Cx specialist

Recommend

CEO approval

Business Outlook

Pros

It would literally take me days, weeks, maybe months to write all of the pros of working for such a phenomenal company. I don't think there are words to describe how much Airbnb values it's employees. I worked for a pair of Fortune 100 companies directly prior to my role with Airbnb and I have never experienced such amazing treatment, or appreciation.

Cons

I sincerely do not believe there are cons to working for this company. Perhaps the worst thing about working here is that it's such a paradise that I never want to go home, and I prefer to interact with all of my amazing co-workers vs my friends outside of the workplace.

Viewing 109 - 111 of 2,379 Reviews

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Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Lead, Advanced Analytics, Product

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

Senior Staff Machine Learning Engineer, Data & Eval

Airbnb

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Great leadership

Such an Amazing Loving Culture

BEST PLACE EVER

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