Airbnb reviews

4.0

77% would recommend to a friend

(2,370 total reviews)
avatar

Brian Chesky

85% approve of CEO

65% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 25, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great food (breakfast, lunch, dinner, and amazing snacks) -A plethora of opportunities to travel the world - Impressive name on your resume

Cons

Promises are made again and again and there is no follow-up. You can't trust your manager, and to make it worse, you have an abundance of inexperienced managers that unfortunately are not given the tools they need to succeed. Airbnb is bleeding money and talent, and it doesn't know how to fix it. The level of bureaucracy is unacceptable for a company its age and size. It behaves like a company of 100,000 employees, when it only has 3,000. The growing pains are being felt all over the company, and people are discouraged. I wish I had a real perspective of what was happening on the inside before accepting my offer. The culture is (or was) amazing, but it won't be enough to make you happy amidst this mess.

1.0
May 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks like having meals provided at work, getting Airbnb points to use on personal travel, peers working at the same-level supportive of one another.

Cons

Airbnb hired a lot of middle-management. They were inexperienced, young, and all around disappointing to work for and with. Would never recommend a friend work for Airbnb unless they want to be treated like just another worker, and have their work be dismissed and undervalued because you're seen as replaceable. Never an opportunity to move up in the company, they just hire from the outside and suddenly you have a new boss who has no idea what they're doing.

1.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Good perks, nice office environment, smart colleagues.

Cons

Inexperienced management, meeting culture, a lot of busy work. Strongly feel like the culture is going downhill and many people feel similarly, although they are afraid to say it.

Viewing 16 - 18 of 2,370 Reviews

Glassdoor has 3,253 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.