Airbnb reviews

4.0

77% would recommend to a friend

(2,370 total reviews)
avatar

Brian Chesky

85% approve of CEO

65% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 10, 2018

Looks good outside but bad inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing mission & physical work environment. Amazing food. Amazing public image.

Cons

Poor decision making - either too many parties involved in making decision or everybody waits for everybody to make decision. Poor middle management and taking advantage by traveling extensively for "business purposes" by writing up sexy proposals but in actual fact, they travel for fun (so called team building/offsite/summit) and then follow by their personal travels. This applies to managers and even non managers in North America, EMEA & APAC.

3.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Awesome catered food for both breakfast and lunch (they even provide an espresso machine, and classes for you to learn how to use them!) Bring your dog to work (I could finally get a dog!) Work anywhere (couch, desk, floor, whatever) No dress code (and dress up days every few months for fun) Weekly happy hour, special events for holidays Everyone here is super cool to work with All in all this is a great company, and I really enjoyed my time here

Cons

When I first started at Airbnb, I was completely blown away. I felt like I'd been looking for a job like this all my life, and I could finally settle in to my work family environment. It's been a year now, and I don't feel like I belong anymore. Reasons for this: - Yes, you can bring your dog to work, but your name won't exist anymore. Your name will now be your "dog's name + mom/dad" - If you don't like going out all the time, and prefer to do your work and come home, not a good place for you. I'm an introvert at heart, and this is an extrovert workplace. It's expected that you go to happy hours, events, etc. - Your life outside of work is important, until metrics take over. When I first started, I was told my schedule could flex for my commitments outside of work. Now I have to leave early because they are strict with the 1 weekend day schedule. - If you need quiet to get work done, this is not the place for you. You are constantly surrounded by people either on the phones, or socializing, and it can get very loud and distracting.

1.0
May 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Airbnb is no doubt a rocket ship. The culture is great, breeds friendliness. Some of the smartest people around in Silicon Valley.

Cons

- Data Engineers Are Treated As Second Class Citizens. - Blogs might give you the impression that there is fancy engineering or data science going on at Airbnb, but that is not true, with the exception of a few open source projects. We have a hard time attracting top data science talent relative to our peers. - Many managers are not technical enough to understand what we are doing, leads to a bungled performance review process. - Arrogant attitude that this is the best place to work and why would you want to work anywhere else. Not sure where we lost our humility along the journey... - Lots of red-tape, the speed and innovation at which things happen extremely slow. Generally people are risk averse

Viewing 13 - 15 of 2,370 Reviews

Glassdoor has 3,253 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.