Airbnb reviews

4.1

78% would recommend to a friend

(2,379 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The folks in product are fantastic, there are great internal tools, and amazing benefits/amenities. This is a great place to work over all.

Cons

The focus on company culture is somewhat heavy handed and silly. Negative feedback is uncommon, allowing for dumb decisions too be made uncontested in many parts of the company and for entire sections to under perform. I think designers are given too much sway over product.

4.0
Feb 24, 2016

Great Company

Recommend
CEO approval
Business Outlook

Pros

Room for growth, wonderful benefits, positive atmosphere, beautiful offices, challenging work.

Cons

E-mail focused communication, workflows that do not scale with the business, tools that are outdated within 60 days of roll out, poor global communication.

2.0
Feb 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Nicely decorated office; friendly people.

Cons

You'll be welcomed with open arms. People are so kind and caring here. You'll be invited to lots of meetings, many of which are about people talking at you. People will encourage you to "give feedback" and ask lots of questions, and they'll listen politely. If it's about anything that isn't working, they'll ignore you. And there aren't actually many channels for feedback, other than emailing people directly. If you do email, they'll say, "thanks so much for the input - we're working on a plan" and then do nothing. It's a very email-driven company. This starts at the top. The CEO, a cross between an overgrown frat boy and unskilled motivational speaker, sends an email every Sunday night. Its purpose is often unclear. You stop reading these after a while because they make it harder to respect him. Other things that start at the top are most of the decisions, even those that seem too mundane to be handled by execs. But this is a top-down organization, so don't expect to make decisions about the things that affect your daily work unless you get promoted. Fortunately, there are many layers of management to get promoted into. When something isn't working on a team, they just insert more managers into the already bloated hierarchy. If you toe the line with these managers, you may get to be just like one of them.

Viewing 2113 - 2115 of 2,379 Reviews

Glassdoor has 3,264 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.