Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,260 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 373 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 204 reviews)); "good work life balance and pay good." ((in 107 reviews)); "+ great team and colleagues" ((in 84 reviews)); "Fully remote and good pay" ((in 78 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 104 reviews)); "The salary was low for the work" ((in 61 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 57 reviews)); "Some managers have been there for too long." ((in 54 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 24 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.0

78% would recommend to a friend

(2,377 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 12, 2015

Really great company to work for but a few things to work on!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great perks and lots of amazing people. There is a great overall commitment to achieve something positive for the company and the Airbnb users. Airbnb have huge respect for hosts and guests and do everything to help them feel involved. I love that! Airbnb is also very aware of their goals and corporate social responsibility which is fantastic. The CEO and higher level management are brilliant. Very proud to say I work here.

Cons

Work life balance is affected, you need to work much longer than required hours to achieve goals or excel. Your are expected to get everything done in an unrealistic timeframe. The age of the company is young so it can be like a popularity contest sometimes. People, including low-middle management are influenced by this.

3.0

Feb 12, 2015

Ok perks and looks great on your resume

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Perks are ok. Free breakfast, lunch, and dinner. However, the food options are not varied and dietary restrictions / allergies are not taken into account. You also receive a quarterly $500 travel "coupon" to use towards an Airbnb listing. The people that work here are extremely friendly and it truly is more like having a second family than having "co-workers".

Cons

Compensation is NOT competitive and raises (or even cost of living increases) are few and far between. Positions that warrant a salary of $120,000 at other bay area tech startups, only receive about $60,000 at Airbnb. Many people (including myself) have had to take a significant pay cut. Essentially this means that Airbnb is not good for the long term, but alternatively is a great short term option to buff up your resume. Working at Airbnb is pretty much like belonging to a cult. If you don't fit it (introverts specifically) you will not succeed. Promotions are not given to the people that are the best fit for the position, but are given to the person that spends the most time socializing outside of work. Also, work life balance is practically non-existent.

5.0

Feb 12, 2015

Great Company

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

- Well taken care - Insurance is paid in full - food and other perks - great coworkers and management - dogs allowed in office - comfortable atmosphere to work - free education resources (online) and career development resources (these are fairly new I believe)

Cons

I don't have a lot of personal Cons myself, but some that I have heard. - Partial weekend shifts (personally I prefer to work one weekend day) - Dogs allowed in office (again, I love dogs, but some folks don't or have allergies) - work processes can change often to adapt to product needs. This is a good thing, but some folks prefer a much more static workflow. All a matter of preference.

Viewing 2242 - 2244 of 2,377 Reviews

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Really great company to work for but a few things to work on!

Ok perks and looks great on your resume

Great Company

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