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      Airbnb

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      Airbnb reviews

      4.0

      78% would recommend to a friend

      (2,377 total reviews)
      avatar

      Brian Chesky

      86% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Feb 12, 2015

      Best damn job I've ever had...

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Airbnb focuses a lot on company culture. I work with friends, which generates an open environment for me to be my best self and put my best ideas forward. I feel respected by my colleagues, and I feel taken care of by my workplace. We have a world class food program, travel credits, enough time-off, and a beautiful workspace to call home. Our leaders are approachable and want to work with the "troops on the ground" to ensure our product works.

      Cons

      Work/life balance can be a real struggle. Unless you're fine with your work/office/colleagues becoming the center of your life/home/friends.

      5.0
      Feb 12, 2015

      Words can only begin to describe Airbnb

      Community organizer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company ethic and culture are so vibrant and supportive. Every day I go to work I feel like I'm part of one big family and everyone supports one another both inside and outside the office. Working for a travel company that provides such memorable experiences to our guests is really a treat. The hours are manageable and pay is excellent.

      Cons

      Like many others have said, it's hard to not get wanderlust working at Airbnb! They even give you travel credit every quarter so that you are incentivized to go out and use the product whenever possible!

      5.0
      Feb 12, 2015

      Crazy fast growth, awesome people and pay, often exhausting

      Customer experience lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Airbnb is one of those rare employers that really cares about what you think. We hire only the best of the best, so opinions are welcome and heard from anywhere -- whether you've been here 6 months or 5 years. The perks are great: travel to SF at least once a year, the chance to visit other offices (including outsourcers), breakfast and lunch daily, dogs in the office, great pay, "open concept" office and work station options... it goes on and on. We also work effing hard and the work is fun and challenging. Managers trust you to make best judgement calls and empower you to do your best work. Even if you don't particularly get along with your direct lead, there are several others that are there to support you. There is a lot of opportunity to move up and around. We all trust each other with our lives.

      Cons

      Hyper growth has meant some things, like basic training, can be overlooked. If you aren't someone that can work without guidance this may not be the place for you. Initiatives often live for 2 weeks only to die and be brought up again months later. Change is constant. Communication is improving, but not perfect. Work life balance is incredibly hard to make work for a lot of people. There can be a atmosphere akin to "drinking the koolaid."

      Viewing 2239 - 2241 of 2,377 Reviews
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      ReviewsAirbnb reviews

      Glassdoor has 3,260 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.