Airbnb reviews

4.0

78% would recommend to a friend

(2,371 total reviews)
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Brian Chesky

85% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 3, 2014

Life @ Airbnb

Recommend
CEO approval
Business Outlook

Pros

-Great work atmosphere, environment, and culture -Free catered food -Paid happy hours every Thursday -Allows dogs -Ergonomic chairs -Great people to work with, everyone is super friendly -The smallest voices can make the biggest changes -Preaches transparency amongst all employees of all ranks

Cons

-Company preaches transparency, but only specific things they want to be transparent about -No set path for growth established for Customer Experience Team -People try to move up even though they haven't perfected their current role -Company seems to think throwing money at people makes problems go away -A lot of hidden HR issues aren't addressed -Employees try to advance by playing office politics

4.0
Nov 3, 2014
Recommend
CEO approval
Business Outlook

Pros

This place is so full of energy, ambition and passion. I love how smart, hard-working and passionate everyone is. Plus they're all great people--who I am happy to call my friends. Airbnb works really hard to ensure culture fit and they do a surprisingly good job. I'm constantly blown away by the talent and personalities around me. Great people. And of course, the work. I feel very lucky to be working on a global platform that helps micro-entrepreneurs and people all over the world feel at home anywhere. It's a really special place and helluva lot of fun.

Cons

Airbnb is still a startup in many ways. While in my eyes it's pretty awesome to be a part of a company that's young, dynamic and rapidly growing, some may find it a bit too crazy. We're still figuring out things as we go, and it's not always clear what the process is and who owns what. It gives those that are proactive and interested in having an impact on how Airbnb does things, a lot of opportunity, but it's admittedly not for everyone. Some may find it a bit chaotic. And yes, a lot of folks work very hard here and work/life balance is a bit low. For me, I love what I do and I don't mind a few late nights.

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Glassdoor has 3,254 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.