Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,254 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Airbnb. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (141) , Senior Software Engineer (67) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 380 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 192 reviews)); "good work life balance and pay good." ((in 96 reviews)); "+ great team and colleagues" ((in 84 reviews)); "Fully remote and good pay" ((in 69 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 102 reviews)); "The salary was low for the work" ((in 63 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 58 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 55 reviews)); "Long hours and lots of work" ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What Airbnb locations have received the highest employee ratings?

Denver , Los Angeles , Washington , Miami , San Francisco , Portland , New York , Seattle

Airbnb reviews

4.0

78% would recommend to a friend

(2,371 total reviews)

Brian Chesky

85% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

3.9

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 3, 2014

Great Mission, Positive Impacts, Lacking in Implementation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone - from the founders to execs to the most junior employees - works there because they believe in the positive impacts of the business. That mission drives all decisions to an extent I've never seen at any other company. Truly inspiring. Airbnb hires collaborative, driven, smart people. There are few internal politics and lots of team work. You feel the positive and energetic atmosphere when you walk in the door.

Cons

The company claims to care about fair and competitive employee compensation, but has repeatedly botched efforts to "level" and "adjust". It's clear they count on employees to stay because of the mission rather than the compensation. The company has grown really fast and hierarchy and process have been slow to follow. It's still a bit of a mess when it comes to decision-making and execution. This comes straight from the top - the founders and execs are the worst offenders. Work-life-balance is still a big work-in-progress.

5.0

Nov 3, 2014

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very passionate team, great mission, commitment to sustaining culture and great career development opportunities. I seriously do not see myself working anywhere else in the future.

Cons

The typical cons of a hyper growth startup - but nothing to be too concerned about

5.0

Nov 2, 2014

super-stimulating and exciting company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is a company made up of people who truly believe that they are doing good and transforming lives through their business model. It's exciting to learn about how all the different teams come together to improve the product and change the world.

Cons

it's not always clear how to get things done or who to collaborate with on various teams

Viewing 2323 - 2325 of 2,371 Reviews

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Jobs at Airbnb

Lead, Advanced Analytics, Product

Lead, Advanced Analytics, Product

Senior Staff Machine Learning Engineer, Guest & Host

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Senior Staff Machine Learning Engineer, Data & Eval

Airbnb

Airbnb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Mission, Positive Impacts, Lacking in Implementation

Great place to work!

super-stimulating and exciting company

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