Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,264 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 384 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 201 reviews)); "good work life balance and pay good." ((in 102 reviews)); "+ great team and colleagues" ((in 92 reviews)); "Fully remote and good pay" ((in 83 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 107 reviews)); "The salary was low for the work" ((in 56 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Some managers have been there for too long." ((in 56 reviews)); "Long hours but totally worth the learning" ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

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Airbnb

Airbnb reviews

4.1

78% would recommend to a friend

(2,379 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 24, 2020

Great place to work!

Recruiting coordinator

Recommend

CEO approval

Business Outlook

Pros

Caring coworkers Great leaders Beautiful office space Delicious and healthy food/snacks Great product

Cons

Career mobility is difficult COVID-19 hit the business hard Layoffs impacted culture

4.0

Jun 21, 2020

Great culture but with weak leadership and some bad apples

Data scientist

Recommend

CEO approval

Business Outlook

Pros

- Company takes care of you. - Work life balance can be achieved without too much pressure. - Smart colleagues

Cons

- Leadership and middle management mostly unvetted with little experience. - Self-promotion leading to unideal outcomes for users and the company (eg., tech debt, not telling full view of results). - Cutting corners leads to long term costs and over-hiring of teams to maintain unmaintainable systems. - Poor feedback loop means managers and leaders are left not accountable.

5.0

May 13, 2020

Fantastic culture and people, limited career outside HQ

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Fantastic work culture and employees Quarterly travel credit Free food/alcohol Amazing workspaces Dog Friendly Frequent fun events

Cons

Limited career growth outside of SF and Dublin Tenured employees are nearly impossible to fire, even w poor production Startup mentality/disorganization for a semi-established business Vocal minority of extremely entitled employees

Viewing 259 - 261 of 2,379 Reviews

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Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Guest & Host

Senior Staff Machine Learning Engineer, Data & Eval

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

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Great place to work!

Great culture but with weak leadership and some bad apples

Fantastic culture and people, limited career outside HQ

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