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      Airbnb

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      Airbnb reviews

      4.1

      78% would recommend to a friend

      (2,379 total reviews)
      avatar

      Brian Chesky

      86% approve of CEO

      66% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.2

      Compensation and benefits

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.5

      Senior management

      3.4

      Career opportunities

      Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Apr 26, 2020

      Wonderful

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work. Wonderful co-workers. Leadership that truly believes in the mission.

      Cons

      Covid-19 and its impact on the future of travel. I worry about the future of Airbnb.

      5.0
      Mar 29, 2020

      Exciting and important times to be a UX researcher!

      Senior user experience researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great design problems which makes for ample opportunity to lead impactful and interesting research. An incredible research team in a relatively mature design org and company.

      Cons

      It's a startup trying to figure it out in the midst of a global pandemic plus its announcement to go public which creates a slew of unexpected challenges. For me, this makes for exciting times but I know that others are likely to see it as a distraction.

      4.0
      Feb 19, 2020

      Great community oriented company

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and focus on community and society. Many different teams and areas to develop your interests and grow your strengths. Great benefits and perks if you are working in one of the main offices or based in SF.

      Cons

      With an IPO in the future there is a lot of red tape that requires extensive time to get things done with lots of hands involved in the pot. Not the same perks and opportunities when based in a remote office or working remotely.

      Viewing 262 - 264 of 2,379 Reviews
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      Glassdoor has 3,264 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.