Unrealistic caseload, you cannot get everything you need to get done in less than 40 hours a week. You just can’t. Plenty of jobs today require a extra work now and again. This is not a little extra now and again. It’s constant extra complicated work at no overtime. Get ready to cause tension if you ask for frequent overtime if you’re an MSPEC. To get my job done, retain a high PRS score (also bs ), I work closer to 50-60 hours a week. Anyone can attest to this. Its constant extra work and just gets worse in the summer. Tipping point is that higher ups had a presentation saying there is no busy time in the summer. Basically made a joke of it flat out telling everyone in the trenches on the ground floor that they do not care, nor do they wish to acknowledge how it is really is.
Everyone comes here expecting to work and put in a good effort. AIRES requires more than extra effort, all the time, but for little benefit. Culture is curt and the only feedback is when you do things wrong. Training is abysmal. Asking for ‘help’ after your training period ends is always a hassle. Get ready for a culture of finger pointing and blaming. The culture is rude.
CSMs exist to be vapid and throw MSPECS and PPCS under the bus. Ive heard that it’s this way in all of the offices. If you like passive aggressive finger pointing blame avoiding emails constantly, this is the place for you. If you want a culture that lies to the clients about the caseload of employees and how AIRES is run, this is the place for you.
