Where to begin when it comes to this? Let's first let those reading this that this is an honest review. This isn't a 5 star "fake" review from someone who just walked in the door and doesn't know what really happens.
First, it's a fact that if you are a talented employee, you are going to be piled on with the most difficult clients and also be asked to mentor lots of new hires that come down the line. They do give you a couple hundred extra dollars for this additional burden in the form of a raise. However, after about 2 levels of promotions, which typically happens within 2-3 years if you have the talent, the only way up the company is to become team leads. If the team leads haven't left, you are stuck essentially receiving the standard 3% cost of living raise they graciously give everyone, whether or not, you are a good worker. The processes that you are expected to work with are not backed up with technology and you find that you have to perform a lot of manual interventions to ensure there are no mistakes with the client.
When Aires thinks or hears watercooler talk about potential employee unhappiness, they will send out an employee survey to gauge that. However, most employees feel like the employee reviews are not anonymous and won't give honest feedback to tell the company how undervalued they are. They will do salary studies saying they pay within industry norms or even above industry standards, but if you ask to see the studies you will be brushed aside.
As you get more tenured, you get more vacation time, but taking a vacation means that your work is not going to be handled while you are out and you are going to come back to 100s and 100s of e-mails.
I know times are tough right now, but please I urge you to continue to look and not get roped in with the Aires DNA.
