Aisera reviews

3.8

71% would recommend to a friend

(393 total reviews)
avatar

Abhi Maheshwari

80% approve of CEO

69% positive business outlook

Aisera has an employee rating of 3.8 out of 5 stars, based on 393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aisera employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

393 reviews
5.0
Aug 28, 2022
Recommend
CEO approval
Business Outlook

Pros

An inclusive culture, Support from Management to drive improvements, Hybrid work schedule. Leadership team has a clear vision and the plan to execute.

Cons

Benefits could be better. Can be fast paced at time for startup but rewarding.

4.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Aisera has likely the best product in the conversational AI space. Many customers who compare Aisera against competitors routinely provide this feedback. In most of cases, customers usually ask for Roadmap or sales shows roadmap, but not the case here. Product is quite comprehensive and feature rich.

Cons

Company needs to revamp marketing to showcase the superiority of the product. There are many competitors out there who claim they have a similar solution. Proper marketing to show the differentiation is key.

1.0
Jul 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Honestly, very little. There are some talented and well-meaning individuals at the company, but they often get sidelined or burnt out by the toxic environment.

Cons

Toxic leadership, constant shifting of priorities, and a culture where honest feedback is not welcomed. The company reports inflated metrics like claiming 100% customer retention when actual retention is much lower, which erodes trust and credibility internally and externally. Morale is low, and the best people often end up leaving—or are forced out.

Viewing 82 - 84 of 393 Reviews

Glassdoor has 423 Aisera reviews submitted anonymously by Aisera employees. Read employee reviews and ratings on Glassdoor to decide if Aisera is right for you.