Does Alameda Alliance for Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Alameda Alliance for Health employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Alameda Alliance for Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Alameda Alliance for Health?

57% of Alameda Alliance for Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alameda Alliance for Health 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Alameda Alliance for Health?

Member Service Representative (9) , Coordinator (3) , Member Services Representative (3) , Case Manager (2) , Front Desk Receptionist (2) , Outreach Coordinator (2) , Senior Human Resources Specialist (2)

What are the pros of working at Alameda Alliance for Health according to real employee reviews?

"Good benefits." ((in 21 reviews)); "The people I work with are great" ((in 13 reviews)); "competitive pay & benefits" ((in 5 reviews)); "Staff were awesome." ((in 4 reviews)); "Employees are friendly and welcoming." ((in 4 reviews))

What are the cons of working at Alameda Alliance for Health according to real employee reviews?

"bad management, micromanaging, bad communication" ((in 10 reviews)); "1) Favoritism and nepotism" ((in 6 reviews)); "Management will not give credit when due, likes senior leadership to believe it was all them" ((in 6 reviews)); "No training." ((in 4 reviews)); "No opportunity to work from home." ((in 4 reviews))

What are the top reviewed Alameda Alliance for Health locations?

Alameda , Oakland , Fresno , San Leandro

Alameda Alliance for Health reviews

3.2

57% would recommend to a friend

(118 total reviews)

Matthew Woodruff

70% approve of CEO

50% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

2.9

Career opportunities

2.8

Senior management

Alameda Alliance for Health has an employee rating of 3.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alameda Alliance for Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

4.0

Apr 9, 2024

Great Company to work

Senior it manager

Recommend

CEO approval

Business Outlook

Pros

Very Transparent and friendly peer & Management culture

Cons

Smaller Team makes one to handle multiple roles and responsibilities

Alameda Alliance for Health Response

2y

Response on Behalf of Alliance CEO: Thank you for taking the time to share your feedback. We appreciate your efforts to provide us with valuable insights. At the Alliance, we are committed to helping people in our community and being one of the best places to work in the East Bay Area. Your feedback is essential to us, and it helps us to identify areas where we may be able to improve. We believe that teamwork is the key to our success. That's one of the many reasons our team has grown to more than 500 team members throughout the last year, as we strive to work better and stronger together as one team. We care deeply about the insights of all team members, past and present. If you have any other ideas on how we can continue to better, improve our workstreams and team member satisfaction, please feel free to contact me directly at 1.510.747.6180. Thank you for being a valued team member of the Alliance community. Sincerely, Matthew Woodruff, CEO Alameda Alliance for Health

3.0

Mar 18, 2024

Low Pay

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, work from home

Cons

Cons is the pay does not measure up to the work they had us doing at Alameda Alliance. The calls are back to back, being on hold with providers, outreaching to members to resolve issues, outreaching to ModivCare which is a horrible vendor for members transportation needs. You cannot live off the salary alone. They pay bilingual people more but when you’re taking calls you get half of the calls in another language so you’re basically doing the work of a bilingual person. They expect you to answer a certain amount of calls however the calls can be really g when having to resolve specific issues It’s also hard to live up in the company, they show favoritism, and if they don’t want you out of member services they will not allow you to promote. Overall the company and supervisor I had was pretty chill, as long as you do your work. However the pay is what ultimately made me leave and the lack of promotional opportunities.

Alameda Alliance for Health Response

2y

Response on behalf of Alliance CEO: Thank you for taking the time to provide us with your feedback. We appreciate the insights you've shared from your perspective and believe that constructive feedback is essential to improve. At the Alliance, we are dedicated to helping people in our community and take pride in being one of the best places to work in the East Bay Area. I understand that the workload can be challenging and believe that teamwork is critical to our success. Our team is committed to supporting each other as we work to improve and find ways to streamline our processes. We have grown to more than 560 employees in the last year. I am confident this growth will help us keep getting better - together. We conduct a salary survey every year to ensure that our team members receive wages that align with the industry and Bay Area job market. We are also constantly working to improve the benefits and services we provide to our members. For example, our transportation benefit now includes options for rideshare services to help ensure our members can make it to their appointments on time. This is one of many examples of how we continue to improve the benefits and services we provide in partnership with our dedicated providers. I want all Alliance team members - past, present, and future - to feel heard, respected, and appreciated. If you have more suggestions about how we can continue to improve team member satisfaction or the benefits we offer to improve health and well-being in our community, please feel free to contact me directly at 1.510.747.6180. Thank you for being a part of the Alliance community. Sincerely, Matthew Woodruff, CEO Alameda Alliance for Health

2.0

Feb 23, 2024

Overworked. Doesn’t listen to workforce

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Great people who work there.

Cons

Work load extremely high and leaders don’t care.

Alameda Alliance for Health Response

2y

Response on behalf of Alliance CEO: Thank you for your feedback. The information you shared about your perspective is appreciated. As you know, here at the Alliance, we are people helping people - and our commitment and compassion for helping our community makes the Alliance one of the best workplaces in the Bay Area. Hearing from our team members helps us get better. We embrace our open-door policy, and I want you to know that it is very important that our team members feel heard and respected. I agree, great people do work here, and I understand that heavy workloads are challenging. Team Alliance has grown to more than 500 team members over the last year. We are all doing our best to support each other as we continue to grow - and work to streamline and enhance our processes to help address the challenges you have expressed. It truly does take teamwork. We care about all our team members and their wellbeing and take your concerns very seriously. If you have more ideas on how Team Alliance can better improve the workloads, team member wellbeing, and satisfaction, please feel free to reach out to me directly at 1.510.747.6180. Sincerely, Matthew Woodruff, CEO Alameda Alliance for Health

Viewing 10 - 12 of 118 Reviews

Jobs at Alameda Alliance for Health

Credentialing Coordinator / Job Req 721743116

Member Services Representative I - Bilingual Cantonese / Job Req 788843328