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      Alarm.com

      Engaged Employer

      Alarm.com Support Operations Associate reviews

      2.4

      40% would recommend to a friend

      (26 total reviews)

      Steve Trundle

      40% approve of CEO

      40% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Culture & values

      3.0

      Compensation and benefits

      2.7

      Work/Life balance

      2.6

      Senior management

      2.3

      Career opportunities

      Operations Support Associate employees have rated Alarm.com with 2.4 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Operations Support Associate professionals have an average working experience there. Alarm.com is rated 34% below average by Operations Support Associate professionals compared to other employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      26 reviews
      5.0
      Nov 3, 2014

      Alarm.com: How to do things right!

      Dealer support operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Alarm.com has an amazing on-boarding program. The team couldn't have been more embracing in supporting my transition from my previous role. Colleges are dedicated to being the best in the world while having a great time doing so. Truly an asset to the industry!

      Cons

      At this time, there is no con's i can think of.

      1.0
      Oct 7, 2014

      Takes advantage of entry-level employees

      Dealer support operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very social and fun team; lots of out-of-office social events & happy hours - Extensive training program - Work is fast-paced so you're rarely bored - Nice office with a good view; very spacious

      Cons

      I was given the minimum pay I asked for and later found out I was making over $10k less annually than a coworker with a similar work experience, and with the exact same position and similar tenure. I had 2 years of experience in technical support prior to accepting position. I had never negotiated a contract before, and I felt they took advantage of me.

      5.0
      Aug 22, 2014

      Great place to work!

      Dealer support operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The group of people I work with is tight-knit and more motivated than at any other place I've ever worked. No one is here for a paycheck, everyone here is working to make the company, product, and services we offer be the best they can possibly be. There are lots of opportunities to create your own place in the company, and our culture is very employee-created rather than leadership-forced as I've experienced elsewhere. It's great to work for a place where all of my coworkers genuinely believe in what we do and want to work at being the best at everything they're involved in.

      Cons

      No real cons, but there are challenges associated with being part of a rapidly-growing company, though most of these end up being an opportunity to be part of shaping the company, and that's exciting.

      Viewing 22 - 24 of 26 Reviews
      Related searches: Alarm.com Operations Support Associate jobs | Alarm.com Operations Support Associate salaries | Alarm.com benefits | Alarm.com Operations Support Associate interviews
      Alarm.com reviewsAlarm.com Operations Support Associate reviews

      Glassdoor has 538 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.