Alarm.com reviews

3.7

63% would recommend to a friend

(476 total reviews)

Steve Trundle

71% approve of CEO

57% positive business outlook

Alarm.com has an employee rating of 3.7 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alarm.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

476 reviews
5.0
Nov 6, 2018

Great Company, Great People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is very intelligent and supportive, which provides for a great work environment. I genuinely feel that the work I am doing has real world impacts, which I have not experienced in previous jobs. The company recognizes exceptional work throughout the company and awards these employees (either directly nominated by members of their team or not) for their hard work. The HQ office is amazing, and has unique quiet rooms throughout the office (and a hidden ping pong room behind a false bookshelf!), and provides the teams with a snack budget, which come's in handy when a meeting goes long or you cant find the time to take a proper lunch break.

Cons

The only complaint I can think of thus far, is that it is often difficult to rope in some of the non-HQ offices - and many team members may not be able to visit the coworkers they work with on a daily basis.

5.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Not a day goes by at Alarm.com in which I don't feel appreciated for my hard work, committed to a growing vision, supported by my manager both personally and professionally, and thankful to work with a team of some of the most intelligent and bright individuals I have ever met. Our company is a workhorse in terms of efficiency and process improvements and continues to get better and better each day that I am here. I also know the work I do specifically to help my Business Partners is meaningful and assists them in creating valuable and loyal customers that are committed to their brand. Not only do they communicate consistently all of the positive benefits of working as an Alarm.com service provider, but they also provide value feedback for improving our programs and tools to be more effective. The best part of their critiques is that we actually TAKE the feedback and work to consistently improve our Partners' experiences and repackage new programs for their tool-kits. I am consistently arming my resume with new skills to open my career to new opportunities. Each day is different, and I know I am supported no matter what out of the box ideas I have, and that my opinion is heavily valued although I am a younger individual in the workplace. The company also offers educational reimbursement so that we can attend a professional conference related to a skill in which we'd like to further develop. We have a dedicated internal training team (which is incredibly talented) that holds workshops consistently on personal brand development, working with diverse personalities, presentation improvement courses, interviewing tips, technical product courses, management improvement classes and workshops, and more. We also have dedicated committees to appeal to social events in order to boost morale around busy times of the year! We have a committee that plans seasonally relevant social activities, sports committees that bring employees together outside of the workplace, and a team of facilities managers that are incredibly supportive and ready to assist with anything you need to ensure your work space is comfortable! We keep decor lively and have dedicated spaces throughout the office that are themed for different moods when you need to get away from your desk. Our headquarters has been developed to really cater to employees’ needs. The company put in an oxygen room to promote health and calmness if you ever feel stressed. Even down to the cold brew that is stocked to help promote alertness, this company goes above and beyond to provide resources and environments that help you to stay motivated and productive. It is quite astounding how much this company provides to improve employee's professional development and allow for a warm, cohesive workplace in which new ideas are welcomed and accepted. The benefits are completely unrivaled in comparison to most organizations. I cannot truly imagine working at another company that offers this much opportunity for their employees, support, and care in both a personal and professional setting, and advancement potential for vertical career growth. To say the least, the work I'm doing daily and the opportunities this organization provides me, allows me to feel completely satisfied with my career and the direction it is heading in.

Cons

Truthfully, it is difficult to think of many cons. If I HAD to list one, I'd say a few more PTO days for newbies would be great, but don't we all wish we had more PTO? ;) Benefits overall are so incomparable to most organizations though, they're incredibly competitive and comprehensive, so there's really no room for complaints!

5.0
Oct 29, 2018

Great environment for advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm coming up on 1 year at Alarm.com and have noticed that open communication with management has really helped me set and reach goals. Also working on a team that encourages collaboration, I've seen more success more quickly than at my previous jobs.

Cons

Because the company has grown and continues to grow so quickly, there are always new people joining the teams so keeping the team cohesion consistent is difficult. But new team members mean more help, so it's not the worst problem to have!

Viewing 373 - 375 of 476 Reviews

Glassdoor has 536 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.